Shipping costs and timeframes are calculated at checkout based on your post code. Our flat rate shipping starts from $70 and delivery timeframes range from 5-14 working days. In the unlikely event your order arrives damaged, incorrect or faulty, please raise a claim within 2 business days of receiving your order and we'll sort it out for you!

All Bathware & Yabby Tapware can be returned within 100 days of delivery for a refund (excluding
shipping fees). Returns will not be accepted outside of the 100-day period.
• Return shipping to TileCloud’s Warehouse is to be arranged and paid for by the customer.
• To be eligible for a return you must be a full paying customer. If you did not purchase the
product, you are not eligible for a refund. A receipt or proof of purchase is also required.
• Goods must be returned in the original packaging, undamaged and in a saleable condition.
• Returns will not be accepted if product has been installed or used

TileCloud offers a limited lifetime warranty on all Yabby products to both residential and commercial customers.

All products are guaranteed as follows:

Lifetime warranty against casting defects and porosity

10 year warranty against cartridge, aerator and valve defects

5 year warranty on surface finish

2 year warranty on washers and O rings

*Installation and maintenance must be performed by a suitably qualified trades person.

*Defects or damage caused by misuse, product abuse or error in installation are not covered by this warranty.

*Warranty is for parts only – excludes removal or installation of replacement parts.

*Warranty excludes consequential loss caused by defects in the product or its components.